Since 2013, we’ve been working as an extra pair of hands for busy communications teams, stepping in to offer extra support, often at short notice. We focus on straightforward no-nonsense delivery of proactive communications to get the job done quickly, efficiently and cost-effectively.
Who we are
Between us, we have over a century of experience working in communications teams, and we use this expertise to support numerous clients in the NHS, wider healthcare, pharmaceutical, housing, third and public sectors. We also have happy customers in finance, HR and business services.
We’re proud of being adaptable, and we’re here to help with your communication needs, no matter what line of business you’re in. We’re skilled at transforming specialised terminology into plain English. Writing about research, technical advancements, and changes to services – and what it all means for you and your stakeholders – is second nature.
Working remotely, we offer the flexibility of a freelancer and the expertise of an in-house team member combined with the increased capacity of an agency. Our clients love our ability to ‘ramp up’ quickly, meaning they can just drop us an email and we get on with it.
Our team
Ali Marsland heads up Sorted Communications, leading a small, dynamic team with expertise in writing, design, admin, print, photography and more. Working flexible, part-time hours, we operate in a versatile way to ensure we meet deadlines and deliver for our clients. When urgency or demand increases, we have the agility to scale up our capacity at short notice, drawing upon a wide range of specialist skills and expertise tailored to our clients’ needs.
Our friendly and adaptable team includes highly skilled communications and journalism professionals with extensive experience in health and medical writing.
Ali
Director
Ali brings more than two decades of writing and communications experience to Sorted Communications. Having trained in linguistics and held in-house communication roles in the UK National Health Service and John Lewis, Ali set up Sorted Communications (originally known as The Effective English Company) in 2013 to provide flexible, remote communications support to in-house teams. When she is not applying her direct, no-nonsense and can-do approach to the business environment, she loves to take on the world of dragon boat racing, a passion she indulges alongside her love of travel.
Freyja
Proofreader
Freyja has over 14 years’ experience in a range of marketing and communications roles, from agency account management to in-house creative services. A self-confessed grammar nerd, her natural eagle eye for detail and fixation with all things spelling related means she quickly becomes the go-to proofreader, editor and general quality controller wherever she goes. When Freyja isn’t working, or doesn’t have her head in a book, she enjoys walking in the Ashdown Forest and drinking copious amounts of tea (always made in the pot, the ‘proper’ way).
Harry
Communications Manager
Harry is a communications specialist with a background in higher education marketing and science communication. Having worked with stakeholders from all over the world, he understands the need for clarity in writing and finding the most efficient and effective ways to convey a message. He has experience in alumni relations, speechwriting, event management and magazine editing. When not creating dynamic prose for clients, he can often be found playing ‘the floor is lava’ with his two young children. Sometimes he even wins.
Jo E
Account Manager & Writer
Jo E has worked in communications for over 20 years and has a love of language, writing and the creative arts. She has experience of the broad spectrum of marketing communications that includes branding, writing, editing, proofreading, design, digital, planning and strategy, events organisation and media management. Jo is dedicated to supporting good mental health and has now expanded her skill set by qualifying as a psychotherapist. In her capacity as account manager, Jo makes sure everything runs smoothly. She is also part of our writing and editing team.
Jo P
Writer
Jo P has 25 years’ experience in comms in both agency and in-house roles. She spent almost 10 years within Nottingham’s NHS comms teams, including as head of communications with a community NHS provider, before turning freelance. Jo has been with Sorted Communications since 2014 and has written and edited hundreds of blog posts, web pages, press releases, features, speeches, reports, case studies and brochures for our clients. She is experienced in working with clients across various industries and has an invaluable inside-out knowledge of the NHS. She provides an island of calm in the most urgent of situations.
Katherine
Writer
Katherine has 16 years’ experience in the media industry, having held various roles on local newspapers, including as health reporter and most recently as editor. She loves the challenge of writing across a range of topics and platforms, and creating copy that is engaging and accessible for the reader. As a health reporter, she produced features on a huge range of conditions to help health charities and NHS organisations promote their work. She is also a newspaper columnist, chronicling the challenges of being a busy working mum to two young children. When she’s not working, she loves going on family days out and the odd night out with friends to drink cocktails or gin.
Katie
Communications Manager
Katie has 10 years’ experience in communications, with a varied background covering internal comms, change management, PR and media relations, event management and investor relations. She enjoys turning complex information into content that is engaging, easy to understand, and has an impact on its audience. Having worked in a range of industries, from retail to water, Katie has brought many different subjects to life. Katie lives with her husband, cat and two small children and enjoys baking (with and without the kids) with varying degrees of success!
Laura
Communications Officer
Laura is a dedicated communications professional with a degree in creative writing and experience working with organisations including the NHS, private healthcare providers, a housing association and a sight loss charity. Social-media-savvy and an excellent writer, she writes and edits high-quality content for a range of channels and is particularly adept at writing for websites and social media. Her creative flair also lends itself to formatting PowerPoint presentations and small design projects. Outside of work, Laura enjoys several creative hobbies. She plays the piano, sings with Manchester’s Hallé Choir, and has also been known to take the occasional portrait commission.
Leanne
Writer
Leanne is a former journalist and sub-editor turned communications specialist with 15 years’ experience. She has worked within the NHS, higher education sector and financial services industry. Having been the internal communications manager for a global company and in charge of internal communications within an acute multi-site NHS trust, Leanne understands the challenges in engaging a dispersed workforce and knows what it takes to get results. As a mum to two young children, most of Leanne’s time outside work is spent outdoor exploring and handing out snacks. When she does get time to herself she enjoys catching up with friends over a bottle of fizz.
Join our team
If you’re thinking about applying to work with us, we have more information about current opportunities on our careers page.