What we do

Our teams helps busy comms professionals cut through the noise, create clarity, and get comms done – simply, effectively, and without stress.

We get it done

We proofread, edit and format a wide range of materials; we produce reports, briefings and publications (e.g. annual reports and impact reports); we write leaflets, brochures and other short-form materials; and we pick up those miscellaneous comms tasks, like researching lists and coordinating events, that you just need to get done somehow.

We make it make sense

We prepare communications plans, review communications strategy, streamline communications processes, templates and workflow, develop clarity frameworks and core comms templates, and offer an objective view on things.

We help you find clarity

As a thinking partner we provide comms clarity sessions to define ideas or campaigns, help align communications with purpose and tone, support process and systems set-up, and provide advisory and coaching support to help teams and individuals think through challenges, evaluate current systems and processes, and explore new directions.

Ready to work with us?

Having been in comms teams ourselves, we understand the challenges – fluctuating workloads, staff shortages, increasing demands, and immediate deadlines.

Our dedicated support means your in-house communications team can focus on strategic planning and urgent enquiries, knowing that the delivery is taken care of – no more stress and no more last-minute scrambles to meet tight deadlines.

We’re there when you need us and keep quietly out of the way when you don’t.

How we work

Remotely

We work completely remotely and keep in touch via regular emails and video meetings. We can’t provide a physical presence on-site.

Proactively

We are a proactive comms delivery team that can lead projects, initiate calls or meetings, and suggest changes to work.

Flexibly

We adapt our processes to best fit you. Bring us in at any stage of a project and we can get started straightaway.

Collaboratively

We are happy to work with your in-house team and preferred suppliers or we can introduce our own, to get the job done quickly and efficiently.

Services we offer and services we don't offer

Services we offer

✅ Advisory support

We help communications teams and individuals think through challenges, evaluate current systems and processes, and explore new directions.

✅ Communications coaching

We act as a thinking partner for teams and individuals, providing process and systems support, and career clarity.

✅ Editing

Send us your rough draft written content and we’ll restructure, refine and polish it to meet your needs.

✅ Project management

Let us handle projects such as annual reports or newsletters and we’ll take care of it all from start to finish, so that you can focus on other things.

✅ Proofreading

We provide fresh eyes to check your content for accuracy and consistency. This can include checking citations and reference lists.

✅ Research

From finding public contact details to compiling comprehensive stakeholder lists, we can help you gather the information you need.

✅ Transcription

From interviews to YouTube clips, audio files to video files, we can transcribe and edit your content and return a fully proofed document.

✅ Writing (short-form)

We craft engaging short-form content (e.g. leaflets and newsletters) and turn complex terminology into plain English. We can tackle most topics, from scientific research, through business services, to developments in health and care.

Services we don’t

🚫 Campaign development

While we know what campaign plans looks like, campaign development is not our forte; instead, we focus on what we do best.

🚫 Creative-led projects

Our team is fantastic at adding pizzazz to your copy, but if you need graphic design, video editing, advertising copywriting, fundraising copywriting, or a full rebrand, we’re not the best fit.

🚫 Long-form writing

We don’t offer long-form writing that requires in-depth research and interviews, including blog posts, case studies, press releases, thought leadership pieces or white papers.

🚫 Media handling and crisis communications

We don’t have your connections and insider knowledge, so we leave the firefighting to you.

🚫 Medical writing

Medical writers need subject knowledge and expertise in scientific research. Whilst we are comfortable working with medical terminology, we are not medical writers.

🚫 Search engine optimisation (SEO)

This one is an ever-changing puzzle, so we leave it to the experts.

🚫 Social Media

Social media content and scheduling requires specialist attention. A digital marketing team would be best placed to help you with this.

🚫 Technical analysis

We often work on technical documents to make sure the copy flows and the content is accurate and clear, but we can’t crunch the data and do statistical analysis.

Support for services we don’t offer

If you’re looking for support with services that we don’t provide, some of our trusted suppliers below may be able to help. Please contact them directly.

Harry Loney
Available for writing SEO content, articles, blogs and scripts.
Jo Elliott
Available for: writing personal interest stories, advertorials, articles, blogs, case studies, social media posts and website content; operations coordination including virtual assistance, admin and relationship management.
Katie Gibson
Available for writing blogs, articles, website copy, case studies, white papers and thought leadership pieces, press releases, proposals/tenders/grant submissions and award entries.

Julie Penfold
Available for writing articles, longform/deep dive focuses, blog posts and website content.
Laura Roberts
Available for: writing blogs, articles and press releases; social media content and scheduling; basic video editing and captioning; simple WordPress design; Canva design; media and other contacts research.
Leanne Simons
Available for: writing articles, press releases, blogs, social media posts and website content; pitching stories to media; developing crisis comms plans; social media management.