About us

We’ve been working as an extra pair of hands for busy communications teams since 2013. Between us, we have more than a century’s experience working with communications teams in the NHS, wider healthcare, pharma, charities, and the third and public sectors.

We’re skilled at transforming specialised terminology into plain English. In fact, writing about scientific research, technical advancements, and changes to health and care services – and what it all means for you and your stakeholders – is second nature.

We work completely flexibly and are happy to work with your in-house team or preferred suppliers to get the job done quickly, efficiently and cost-effectively. Contact us to find out how we can work together.

Our team

Sorted Communications is run by Ali Marsland, with support from a small team of people with expertise in writing, design, admin, print, photography and more. Our team includes communications and journalism professionals with scientific education and extensive experience in health and medical writing. 



Ali brings more than two decades of writing and communications experience to Sorted Communications. Having trained in linguistics and held in-house communication roles in the UK National Health Service and John Lewis, Ali set up Sorted Communications (originally known as The Effective English Company) in 2013 to provide flexible, remote communications support to in-house teams. When she is not applying her direct, no-nonsense and can-do approach to the business environment, she loves to take on the world of dragon boat racing, a passion she indulges alongside her love of travel.

Jo E

Operations Manager & Writer
Jo E has worked in communications for over 20 years and has a love of language, writing and the creative arts. She has experience of the broad spectrum of marketing communications that includes branding, writing, editing, proofreading, design, digital, planning and strategy, events organisation and media management. Jo is now expanding her skill set by combining her work in communications with training as a psychotherapist in her spare time. In her capacity as operations manager, Jo makes sure everything runs smoothly through the business. She is also part of our writing and editing team.
Kate Morrison


Kate has twenty years' experience in media and communications, having started her career as a journalist before moving into freelance PR and copywriting. She loves the variety of freelancing, having worked for clients ranging from arts festivals to big charities, and particularly enjoys the challenge of translating technical information into engaging content. Kate is also a published author and her debut historical fiction novel came out in 2019. When not working or researching her next novel, she enjoys singing, walking and trying to keep up with her two small and very energetic children.


Leanne is a former journalist and sub-editor turned communications specialist with 15 years of experience. She has experience working within the NHS, higher education sector and financial services industry. Having been the internal communications manager for a global company and in charge of internal communications within an acute multi-site NHS trust, Leanne understands the challenges in engaging a dispersed workforce and knows what it takes to get results. As a mum to two under-fives, most of Leanne’s time outside work is spent outdoor exploring and handing out snacks. When she does get time to herself she enjoys catching up with friends over a bottle of fizz.


Alison worked in the NHS as a healthcare scientist in one of the UK’s largest teaching hospitals for over 25 years, before a mid-life crisis and a newly school-age child led her to become a freelance editor and proofreader. Having been responsible for the delivery of urgent diagnostic test results that always needed to be right first time, she understands the importance of accurate, clear, timely communication. She is an intermediate-level member of the Chartered Institute of Editing and Proofreading. When she isn’t working, Alison enjoys spending time with her husband and young son, and escapes from Yorkshire to the wilds of Northumberland whenever possible.

Jo P

Jo P has 25 years’ experience in comms including in both agency and in-house roles. She spent almost 10 years within Nottingham’s NHS comms teams, including as head of communications with a community NHS provider, before turning freelance. Jo has been with Sorted Communications since 2014 and has written and edited hundreds of blog posts, web pages, press releases, features, speeches, reports, case studies and brochures for our clients. She is experienced in working with clients across various industries and has an invaluable inside-out knowledge of the NHS. She provides an island of calm in the most urgent of situations.


Communications Manager
Katie has 10 years’ experience in communications, with a varied background covering internal comms, change management, PR and media relations, event management and investor relations. She enjoys turning complex information into content that is engaging, easy to understand, and has an impact on its audience. Having worked in a range of industries, from retail to water, Katie has brought many different subjects to life. Katie lives with her husband, cat and two small children and enjoys baking (with and without the kids) with varying degrees of success!


Executive Assistant
After gaining qualifications in socio-linguistics and then agriculture, Marina founded an NGO which provides support to socially and economically-deprived young people. Running the organisation from 2008 to 2020, she gained experience in a variety of areas, including project management, proposal writing, reporting, promotion, budgeting, conducting research, developing analysis, establishing collaborations, and networking. Now working as our executive assistant, Marina provides support right across the business, helping us keep everything running smoothly and effectively. In her spare time, she enjoys travelling and getting to know different places and cultures.


Hannah has two decades’ experience working in editorial, digital and comms roles for charities, agencies, magazines, businesses and brands. Having managed editorial teams and launched websites at Which? and within the charity sector, she’s used to large, complex projects. Hannah started working as a freelancer after the birth of her second daughter eight years ago. Whether it’s website copy, blogs, reports, case studies, features or social content, it’s her ‘thing’ if it involves words. A keen gardener, Hannah spends most of her spare time at her allotment or studying for her RHS qualifications in Horticulture.


Julie is an established freelance journalist specialising in health. Her features can be found in a range of consumer magazines, professional journals and charity publications. She has written for the Royal College of Nursing, Chartered Society of Physiotherapy, NHS Confederation, Bupa and charities including Alzheimer’s Society and Diabetes UK. Julie was a finalist in the Medical Journalists’ Association Awards in 2019 and 2017 and in the Guild of Health Writers Writing Awards 2016.


Comms & Marketing Assistant
Graduating with a bachelor’s degree in creative writing in 2016, Laura has since gained valuable experience in a variety of administrative roles, including within the NHS. Social-media-savvy, creative and an excellent writer, she leads on social media and websites for us and our clients and supports the team across the board. Outside of work, Laura enjoys several creative hobbies. She plays the piano and the ukulele and sings with Manchester’s Hallé Choir. She also loves to draw and has been known to take the occasional portrait commission.
Ali and her team of copywriting talent are one of those rare finds that any organisation would wish to make. I’ve been particularly impressed with their ability to distil corporate jargon and create highly accessible, flowing, client-friendly copy that hits the brief each and every time.
Darren McCowan
Marketing Manager, Answer-4u