Making a positive impact with words and actions

Corporate social responsibility (CSR) describes the positive actions a business takes to give back to society. For example, IKEA are planting one million trees in communities across the UK, the Innocent drinks company are building a carbon neutral factory, and Tesco have invested over £100m in community groups since 2016.

At Sorted Communications we are used to making a positive impact with our words, but what about our actions? To show we are committed to ensuring our business undertakings are conducted as ethically as possible, our CSR activity is woven into four areas:

1. People

We’re a team of employed and freelance individuals who work in a supportive environment. We don’t have a physical office, so our team enjoys great flexibility in how, where and when they work. This allows everyone to manage their work-life balance and accommodate personal commitments such as childcare, volunteering or hobbies. We communicate regularly through weekly virtual meetings, our team WhatsApp chat, and monthly email newsletters. We also provide paid time for training and development opportunities and have recently signed the Menopause Workplace Pledge.

2. Work

We have extensive history of working both within and with the NHS and wider healthcare sector. We are passionate about the NHS and are proud to support service transformation, improvements in health equality and better patient outcomes.

From a bird's eye view, we see six hands overlapping each other in a teamwork pose.Our work includes long term contracts with the Health Economics Unit, Imperial College Health Partners, and NHS England & Improvement, all of whom are focused on improving patient outcomes and reducing health inequalities through research and innovation. We have written extensively on wider determinants of health, population health management, impactibility and using real-world data to improve patient care. We also work with a leading provider of out of hospital care, who engage with NHS trusts to improve homecare provision for patients, and one of the UK’s leading independent providers of community health and care services.

Our experienced team also gives communications leads in the charity and public sectors an extra pair of hands and we are currently working with an award-winning children’s charity in the South East, with Nottingham Hospitals Charity and with London Vision, who support blind and partially sighted people who live, work and study in the capital.

3.   Environment

Although we have no physical premises, we encourage all our employees and subcontractors to consider their environmental impact and take reasonable action to be proactive in:

  • Reducing, reusing and recycling paper, stationery and household products
  • Conserving water and electricity
  • Using transport responsibly
  • Maintaining good indoor air quality

Working remotely and meeting virtually, both as a team and with our clients, also means that we don’t need to commute. This helps reduce our carbon emissions and fuel usage and creates less air pollution.

4.   Community

It’s important to us to work in a way that helps people and communities – both locally and globally. We support members of our team who want to get involved with volunteering opportunities to make a difference in their communities, and we regularly volunteer through to support individual charities with their communication challenges. We’ve also helped international organisations through English language development and provided communications input into their corporate documents and websites.

Our nominated corporate charity is Practical Action, which works with international communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy. We make monthly donations to support their work and make an additional donation as a ‘thank you’ for every successful business referral we receive.

To find out more about our team and how we work, contact us today.